VenueBook
✨ 24/7 Dedicated Support

How Can We Help You?

Have questions about venue listings, enquiries, or technical support? Our team is here to assist.

Contact Channels

📧
General Support Desk support@venuebook.in
Assistance with bookings, dates & venue searches
🏛️
Venue Partner Onboarding partners@venuebook.in
Listing creation, hall specs & owner verification
🔒
Privacy & Data Erasure privacy@venuebook.in
Data rights, account closure & Google OAuth queries
📍
Headquarters & Innovation Lab MG Road, Bengaluru, Karnataka 560001, India
Academic Web Application Prototype
⏰
Operating Hours Monday – Saturday: 9:00 AM – 8:00 PM IST
Sunday: Event emergencies only
Quick Self-Service:

Find venues or review policy terms instantly:

Send Us a Message

Fill out this form and our support desk will record your request and respond to your email.

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⚠️ Flagged for Business Decision Support Desk SLA & Customer Telephony: VenueBook currently operates this support portal as an academic web application prototype. The integration of enterprise Zendesk/Freshdesk CRM workflows, 24/7 emergency toll-free telephony, and formal contractual response SLAs will be determined upon commercial platform launch.

Frequently Asked Support Questions

Instant answers to common event organizer and venue partner inquiries

📅 How do I book a venue?

Browse our verified halls in Find Venues or use our AI Finder. Select dates, guest counts, and submit your reservation enquiry directly to the venue host.

🛡️ What is the cancellation policy?

Standard bookings offer 100% free cancellation up to 14 days before the event, 50% advance refund between 7–14 days, and non-refundable within 7 days. Review full terms in our Cancellation Policy.

💸 Does VenueBook charge brokerage?

No! Customers enjoy 0% brokerage. You never pay booking fees or hidden surcharges to search, shortlist, or contact venues on VenueBook.

🏛️ How can venue owners list a hall?

Venue owners can register in minutes via our List Your Venue portal or sign in to the Owner Portal to manage bookings and calendars.