Privacy Policy

1. Information We Collect

When you browse or interact with VenueBook, we collect minimal data necessary to deliver venue discovery and booking enquiry functionality:

• Contact & Profile Details: Your name, email address, phone number, and city when registering or filling an enquiry form.
• Event Requirements: Event type (e.g. Wedding, Birthday), expected guest count, tentative dates, budget parameters, and preferred amenities.
• Venue Management Data (for Owners): Property name, address, hall capacity, pricing, amenities, and uploaded photos.
• Technical Metadata: Browser type, viewport size, language preference, and anonymous session identifiers.

2. How We Use Google Sign-In Data

VenueBook offers Single Sign-On (SSO) via Google Identity Services for authenticated access. When you choose to authenticate with Google:

• We access only standard profile scopes: your public name, email address, and profile avatar URL.
• We use this data exclusively to create or associate your customer or venue owner account in VenueBook.
• We never request access to your Google Drive, Gmail messages, contacts, Google Calendar, or other sensitive Google services.
• We never sell, rent, or trade your Google profile data to third-party advertisers or data brokers.
• Google authentication does not grant administrative rights on VenueBook. Administrative access is strictly isolated.

3. Enquiry Handling & Data Sharing

When you submit an event booking enquiry for a venue:

• Your contact details and event specifications are shared only with the specific venue owner responsible for that listing.
• Enquiry submissions do not complete a financial charge. They are treated as an inquiry request for availability and pricing coordination.
• Other customers or unrelated venue owners cannot view your private enquiries.

4. Data Storage & Local Persistence

In this client-side demonstration version, user sessions, shortlisted favorites, submitted enquiries, and drafted listings are stored securely in your browser's localStorage. Data remains on your device and is not broadcast across unsecured public servers.

5. Account & Data Deletion Rights

You have full control over your personal information. You may request complete erasure of your profile and data at any time:

• Self-Serve Data Reset: You can clear all local sessions, enquiries, and saved venues by clearing your browser site storage or using the sign-out function.
• Formal Erasure Request: To request complete administrative deletion of any recorded records, email our support team at privacy@venuebook.in with your registered email address. As a demonstration prototype, requests are handled promptly by the engineering maintainers.

6. Third-Party Integrations

VenueBook integrates with the following third-party web services:

• Google Identity Services: For OAuth authentication under Google's standard Privacy Policy.
• Web Speech API: For optional multi-lingual voice search processing. Voice audio is processed by your browser's native speech recognition engine and is not recorded or stored by VenueBook servers.
• Cloudflare Pages: For global static content delivery and DDoS mitigation.

7. Security Practices & Limitations

We employ HTTPS transport encryption, input validation, and defensive DOM sanitization to protect user data. However, as an academic client-side prototype without an active enterprise backend server, users should avoid entering confidential passwords or sensitive financial card credentials.

8. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy, please contact our team:

VenueBook Privacy Office
Email: privacy@venuebook.in
Support Portal: VenueBook Support Portal (contact.html)
Bengaluru, Karnataka, India